What does it mean when your electricity meter is blocked?

Meter Blocked? – It does occur that a meter is blocked by a municipality’s credit control. This means that the municipality prevents your meter from making a prepaid purchase until the block is lifted. To have this lifted the client needs to sort this out with the municipality.

Why would a meter number be blocked?

Why is my meter blocked? … This means that the municipality has placed a block on your meter, stopping you from making a prepaid electricity purchases. This means that you would have to contact the municipality directly to sort this out as a token can only be issued once this has been resolved.

What happens if my electricity meter is not working?

Inform immediately if you feel meter is faulty

If a meter is found faulty, most distribution companies will adjust bills of only last few months (e.g. 3 months in Maharashtra). … Similarly companies can recover bills of only for few months (e.g. 3 months in Maharashtra) if the meter has stopped working completely.

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How do I reset my prepaid electricity meter?

Press the I key followed by 008. The consumption and number of days are displayed on the meter. The day and consumption counters will be reset by pressing the i key twice.

Why is my meter rejecting my token?

WHY DOES MY METER REJECT TOKENS? This may result from using the wrong meter number when vending, a faulty meter or change in tariff index. The customer is required to visit any of our nearest customer care units or contact us through our contact channels(helplines, social media & live chat) for immediate assistance.

How can you tell if your electric meter is faulty?

If you have a credit meter

  1. If the meter stops, turn on 1 appliance at a time and check the meter. …
  2. If the meter is still moving, it’s probably faulty. …
  3. If it’s faulty, your supplier should replace it. …
  4. If it’s not faulty, you could have to pay for the cost of the test.

Can meters be faulty?

Faulty gas or electricity meters are rare. But you should still keep an eye on your meter to make sure it’s working properly. A damaged or faulty meter could be a safety hazard. It could also cost you money.

Why is my prepaid meter not connecting?

An incident where your prepaid meter is showing a blank screen happens when their is a disconnect between your meter token gadget and the sub power transmitter adapter connected to it. Loose wires is a major cause for this problem.

What do I do if my prepaid meter is not working?

Start resolving error 30 on your prepaid meter by switching off your meter and your mains switch. Keep your meter off for a few minutes. Now turn the meter on and retry feeding in your tokens. If you keep getting error 30, then it is time to lay your hands off the meter and contact a technician from your municipality.

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How can I get free prepaid electricity?

STEP 1: Dial *120*321# on your cellphone. STEP 2: Dial 1 to select Prepaid. STEP 3: Dial 3 to select Electricity. STEP 4: Dial 2 to select Claim Free Basic Electricity (FBE).

How do I know if my electric meter has been tampered with?

Some of the signs of tampering with a gas supply or meter according to stayenergysafe are:

  1. A gas leak.
  2. The meter has been turned round the wrong way.
  3. There are rubber tubes instead of proper piping.
  4. A dial isn’t visible on the meter.
  5. The dials don’t turn even when gas is being used.

Why my token is not working?

If you see a red blinking light, or when there is no light, this means the Token is not working. You need to replace your Token if it is lost, faulty, damaged, or when the battery is low. Please bring in your faulty/damaged Token and original ID with barcode for replacement.

How can I recharge my prepaid meter from my bank account?

How to recharge prepaid meter using bank mobile applications

  1. Log in to your mobile bank application.
  2. Click on the pay electrical bill feature.
  3. Pick the electricity distribution company with which your prepaid meter is registered.
  4. Fill in your prepaid meter number and the amount you wish to purchase.

Does prepaid meter token expire?

The tokens are generated by the municipalities and they do not allow any reversals. The customer takes responsibility for the purchase. Tokens also do not expire so if you’ve bought incorrectly for one of your own meters you can hold onto the token until it is needed.

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