Frequent question: How do I get a refund from Electric Ireland?

If you move out of your property or decide to change supplier, Electric Ireland will refund any credit due to you once the final bill has been issued and where you do not have debt on another account with us. If you are registered for online billing, please log in to your account and request refund online.

How long does it take to get a refund from energy supplier?

The length of time that a refund takes will depend on your supplier. In some cases, you should be able to get it within eight weeks, although it may take months. Ultimately, this is down to the energy supplier, so the sooner you make a request for a refund, the sooner the money will be in your account.

What is Electric Ireland cashback?

Electric Ireland is now offering a whopping €250 cashback on its dual fuel gas and electricity plans. As well as the generous cashback, customers will also receive discounts of up to 8.5% on its standard electricity and gas tariffs.

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How do you know if your account is in credit?

Credits can also be added to your account because of rewards you have earned or because of a mistake in a prior bill. If the total of your credits exceeds the amount you owe, your statement shows a credit balance. This is money the card issuer owes you.

How do I contact Electric Ireland?

Email and Phone

  1. T: 1800 372 372 Monday to Saturday: 8am to 8pm. E: service@electricireland.ie.
  2. T: 1800 305 090 Monday to Friday: 8am to 8pm Saturday: 9am to 5.30pm E: sales@electricireland.ie.
  3. Home Services/Home Energy Services. T: 1800 372 333 Monday to Friday: 8am to 6pm. …
  4. T: 00353 1 852 9534. W: www.electricireland.ie.

Can I get money back from electric company?

You can ask your supplier to refund you at any time. Suppliers must do so promptly unless they have reasonable grounds not to. Before claiming a refund, think if: it could be difficult paying your bills without a credit balance.

How do I get a refund from my energy supplier?

Contact your supplier and tell them how much credit you’d like them to refund you. Their contact details should be on your bill or online account. You’ll need to give them an up-to-date meter reading. Check how to read your gas or electricity meter if you’re not sure.

How does Electric Ireland cash back work?

Here’s how it works in five easy steps: Step 1 – Sign up to Electric Ireland Rewards with your account number, found at the top of your bill. Step 2 – Link a SuperValu Real Rewards card to your account. Step 3 – Earn 1 SuperValu Real Rewards point for every €1 you spend in store.

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What is electric Bonus switch Ireland?

Switching Bonus is an energy credit and can only be used to offset charges on your Electric Ireland account. … Please allow up to four months from signing up online for the credit on your first or second* electricity bill. A Switching Bonus may appear as Bonus Credit on your bill.

How much does Electric Ireland charge per unit?

Home Dual+ SST

Electricity unit price
Day: 08.00 – 23.00 23.90c per kWh
Peak: 17.00 – 19.00 25.50c per kWh
Gas unit price 5.769c per kWh
First year cost €1,738

What does it mean when my electric bill is negative?

A negative dollar amount indicates that your energy credits have exceeded your energy charges. Your current month energy charge total: Displays your total energy charges or credits for the current billing month.

Whats a credit balance refund?

What Is a Credit Balance Refund? A credit balance is the amount of money that is credited to an account, following a successful purchase. It is the sum of all the funds that are generated by executing a sale. A credit card balance refund is the amount of money you get when you request a refund of your negative balance.

Does in debit mean I owe money?

The balance on your account – ‘we owe you’ means your account’s in credit. ‘You owe us’ means it’s in debit. If you spread the cost of your bills by paying by monthly Direct Debit, your credit will be taken forwards to cover your further bills.

Is Electric Ireland the same as ESB?

Electric Ireland is the retail division of ESB (Electricity Supply Board). … Previously known as ESB Customer Supply and ESB Independent Energy, the retail division of ESB has been rebranded to Electric Ireland in 2012.

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What do you do when the power goes out?

Power Outage Tips

  1. Keep freezers and refrigerators closed.
  2. Use a generator, but ONLY outdoors and away from windows.
  3. Do not use a gas stove or oven to heat your home.
  4. Disconnect appliances and electronics to avoid damage from electrical surges.

What is the number of the ESB?

Electricity Emergencies

For any electrical interruptions or emergencies you should contact ESB Networks immediately at 1800 372 999 (24 hours).